This Privacy Policy describes how Merlin Intelliservices LLC, doing business as Wizard Leads ("Company," "we," "us," or "our"), collects, uses, and protects information obtained from users ("User," "you," or "your") of our website and platform located at http://home.wizardleads.net ("Platform"). By using our Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, mailing address, and business information provided when you register or contact us.

• Usage Data: Information about how you use the Platform, including IP address, browser type, pages visited, and time spent on pages.

• Communications Data: Records of SMS, email, and other communications sent or received through the Platform.

• Payment Information: Billing details processed through our secure third-party payment processor. We do not store full payment card numbers.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Platform and our services.

• Process payments and manage your account.

• Send transactional and service-related SMS and email communications.

• Respond to inquiries, support requests, and customer service needs.

• Comply with applicable legal obligations, including TCPA, CAN-SPAM, and A2P 10DLC requirements.

• Monitor and enforce compliance with our Terms and Conditions.

3. SMS and Text Messaging

By submitting your phone number through our Platform or chat widget, you consent to receive SMS text messages from Merlin Intelliservices LLC related to your inquiries, account, and service requests. Message frequency varies based on your interactions. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP.

We do not sell, share, or transfer your phone number or SMS consent to third parties for marketing purposes.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our Platform (e.g., payment processors, SMS carriers, CRM tools), bound by confidentiality obligations.

• Legal Compliance: When required by law, court order, or governmental authority.

• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to affected users.

5. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.

6. Cookies and Tracking

Our Platform may use cookies and similar tracking technologies to enhance your experience and analyze usage. You may disable cookies through your browser settings; however, some features of the Platform may not function properly as a result.

7. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, correct, or delete your personal information.

• The right to opt out of marketing communications.

• The right to data portability (California residents under CCPA).

• To exercise any of these rights, contact us at the information below.

9. Children's Privacy

Our Platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

10. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new effective date. Continued use of the Platform after changes constitutes acceptance of the revised policy.

12. Governing Law

This Privacy Policy is governed by the laws of the State of California, consistent with our Terms and Conditions.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

[email protected]